Frequently Asked Questions

Here at Cherry Cleaning Solutions we recognize you may have some questions about our services. Please review the following for answers to some of our most common questions. If you still have questions, please feel free to give us a call and we will be glad to answer as best as we can.

  • Can I trust Cherry Cleaning Solutions?
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  • How will my relationship with Cherry Cleaning Solutions work?
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  • Is there anything I should do before Cherry Cleaning Solutions arrives?
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  • Do I need to be home for you to clean my home?
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      No, you do not need to be home. Our residential teams work between the hours of 9am and 5pm, Monday through Friday, so a lot of our customers are not present during their house cleaning. If you'd like you can provide keys or codes for our teams to be able to access your home without you being there. Of course, if you'd like to be home while we are there, that is perfectly fine too.

  • What about scheduling?
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      We strive to arrive at your home as close to your scheduled clean time as possible. The time and date is completely based on your preference; however we cannot guarantee that we will be there at the exact time requested. We do ask that if you need to change or cancel your scheduled date or time that you please contact our office at least 48 hours in advance. We will do our best to accomodate your scheduling needs. If your scheduled cleaning date falls on a holiday, please be advised that we will not reschedule those dates. Most likely, we cannot squeeze your cleaning in on another day. We would simply pick up service with you on the next scheduled clean date if we are not able to accomadate your holiday cleaning needs.

  • What forms of payment do you accept?
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